PRIVACY POLICY ON THE COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION

This Policy Statement has been prepared to affirm Foodstar's strong commitment to maintaining the privacy of its customers, franchisees (existing and potential), suppliers, and others and to inform these individuals of its practices concerning the collection, use and disclosure of personal information provided to Foodstar about any identifiable person excluding Foodstar's employees.

The purpose of this Policy Statement is to establish, in accordance with the National Privacy Principles in the Privacy Act 1988 (Cth) in relation to the handling of personal information. Where appropriate we will handle personal information complying with the Australian Press Council Privacy Standard's rules to govern the collection, use and disclosure of personal information in a manner that recognizes the right of privacy of individuals with respect to their personal information and the need of Foodstar to collect, use or disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances.

Accountability

Foodstar recognizes its responsibility for personal information under its control and has designated a Corporate Privacy Officer to oversee the collection, use and disclosure of personal information within the organization. Any questions, complaints or inquiries regarding its privacy policies and practices should be directed to the Corporate Privacy Officer at Foodstar T6, 80 Harvester Rd. Sunshine Vic. 3020.

Purposes

If any personal information is collected, the purposes for such collection will be clearly identified by Foodstar before or at the time the information is gathered.

In general, personal information is collected from our users for the following purposes:

1. To identify and address demands and needs of customers of Foodstar, and to develop product offerings to suit customer preferences.

2. To provide notice of and facilitate operation of promotional and advertising campaigns including promotional contests, sweepstakes or promotions.

3. To create awareness of Foodstar's products and services that may be of interest to customers.

4. To respond to specific inquiries from Foodstar's customers.

5. To review and assess applications by individuals for franchise opportunities.

6. To manage and promote Foodstar's franchise operations.

7. To identify and address demands and needs of franchisees.

8. To comply with legal and regulatory requirements.

If personal information has been collected, and is to be used for a purpose not previously identified, Foodstar will identify the new purpose before the information is used. Unless the new purpose is required by law, the consent of the individual will be obtained prior to use of the information.

Consent

Before the collection, use and disclosure of personal information, Foodstar will make a reasonable effort to ensure that the individual is advised of the purposes for which the information will be used and to obtain the consent of the individual. However, consent will not be required where inappropriate in the circumstances including, without limitation, in the case of a compromise to the availability or accuracy of the information being collected, used and disclosed as part of an investigation into the breach of an agreement or a contravention of law, an emergency that threatens the life, health or security of a person, or as required by law. Consent may be express or implied.

Foodstar will not, as a condition of the supply of a product or service, require an individual to consent to the collection, use, or disclosure of personal information beyond that required to fulfil the explicitly specified purpose(s).

An individual may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice to Foodstar. Foodstar will inform the individual of the implications of such withdrawal.

Limiting Collection

The collection of personal information will be limited to that which is necessary for the purposes identified by Foodstar.

Limiting Use, Disclosure and Retention

Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual as required by law. Personal information will be retained only as long as necessary for the fulfillment of those purposes.

Accuracy

Personal information will be as accurate, complete, and up-to-date as is necessary for the purposes for which it is used.

Safeguards

Foodstar will take such steps as are necessary to establish and implement security safeguards to protect the personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.

The nature of the safeguards will vary depending upon the sensitivity of the information that has been collected, the amount, distribution and format of the information, and the method of storage. More sensitive information will be safeguarded at a higher level of protection.

Foodstar will make their employees aware of the importance of maintaining the confidentiality of personal information.

Foodstar will take reasonable care in the disposal or destruction of personal information to prevent unauthorized parties from gaining access to the information.

Openness

Foodstar will make readily available to individuals specific information about its policies and practices relating to the management of personal information.

Individual Access

Upon written request, an individual will be informed of the existence, use, and disclosure of his or her personal information and will be given access to that information. However, in certain situations, Foodstar may not be able to provide access to all the personal information it holds about an individual including, without limitation:

1. information that is prohibitively costly to provide;

2. information that contains references to other individuals;

3. information that cannot be disclosed for legal, security, or commercial proprietary reasons; and

4. information that is subject to solicitor-client or litigation privilege.

An individual may be required to provide sufficient information to permit an organization to provide an account of the existence, use and disclosure of personal information.

Foodstar will respond to an individual's request within a reasonable time period not later than 30 days, unless extended in accordance with applicable law. Foodstar's response will be at minimal or no cost to the individual.

Challenging Compliance

An individual will be able to address a challenge concerning compliance with this Privacy Policy with Foodstar's Corporate Privacy Officer. Foodstar will inform individuals who make inquiries or lodge complaints of the existence of relevant complaint procedures. All complaints will be investigated, and if a complaint is found to be justified, Foodstar will take appropriate measures, including, if necessary, amending its policies and practices.